FAQ
Hey, not to worry. Just drop an email to us on wecare@coocoo.in and we will take care of your order.
Let us know by sending a mail on wecare@coocoo.in and we will credit back the excess amount. Sometimes it happens at the payment gateway and if your amount is debited twice just let us know by writing to us on wecare@coocoo.in, with your transaction details and we would credit back the excess amount.
We currently offer CC Avenue as a payment gateway: - For Debit Card/ Netbanking/ Credit card. - Bank Deposit - Cash credited to our account and let our team know by email wecare@coocoo.in.
To cancel your order you need to drop us an email on wecare@coocoo.in
Email us at pswadi@coocoo.in with the quantity required in a different size. We will revert to you within 24 hrs with the best price and availability of the same.
Yes we have a gift box option at the time of checkout at Rs.99/-.
Sometimes due to technical issues, you might face difficulty placing an order. Even after few attempts, if you cannot place your order, please write to us on wecare@coocoo.in . If you describe your issue over an e-mail and send us screenshot, that would be a great help to rectify this.
It might be due to some technical problem and you can contact us for the same by writing to us on wecare@coocoo.in.
Orders are usually delayed due to supply chain and courier problem. If your order is delayed just write us on wecare@coocoo.in . We will try to expedite the process from our end.
SHIPPING/TRACKING/DELIVERIES
Shipping details will be sent to you on your email after the order is dispatched from the warehouse.
It depends on location and usually it takes 3-5 days after the product is ordered.
You can edit your shipping or billing address by going to 'My account' after login. If you have troubles logging in just write to us at wecare@coocoo.in.
Yes.